LEMBEH STRAIT

TERMS & CONDITIONS

1. Insurance

• Amanda Delaforce Photography and Travel Pty Ltd highly recommends you purchase personal travel and dive insurance as soon as possible after confirming your travel plans. We recommend Dive Assure or DAN for diving insurance. Dive Assure offers a Dive and Travel Insurance annual and short-term (per trip). You can purchase it here: https://app.diveassure.com/#/registration/main/process/0/int/0/18669/en-intl
• Evidence of adequate travel and dive insurance must be provided prior to departure.
• The affiliated and established companies such as ‘NADs Lembeh’, hold the relevant insurances and maintain responsibility for the dive and snorkel insurance policies and procedures. As such when in the water diving, snorkeling, or swimming you are doing so under the affiliated company’s policies and procedures and must adhere to either the Captain, Dive Instructor or Divemaster’s instructions.

2. Bookings and payments

• Bookings made more than 100 days out from the start of a trip require a deposit of $500.00 USD per passenger
• All deposits are non-refundable.
• Bookings made less than 100 days out from tour commencement require payment in full to secure your booking.
• Payment in full is required 100 days out from the start of the trip. We will email you a final payment reminder prior to this date.
• Each guest will be required to complete a Dive Trip Questionnaire (which may require a Dive Medical) prior to receiving a final tour confirmation. This must be completed and returned to Amanda Delaforce Travel and Photography Pty Ltd prior to final payment being made. Disclosure of your medical history and known conditions is vital, as well as a review of any other conditions that could impact your trip. Amanda Delaforce Travel and Photography Pty Ltd reserves the right to refuse trip participation on medical grounds based on any falsification or exclusion of pertinent information which impacts the trip program.

3. Amendment and cancellation policy

• The trip cost is 100% non-refundable within 100 days of the departure date. This applies to deposits and/or further payments. No exceptions can be made.
• If you cancel your trip 100 days or more before the trip commencement date, and we/you are able to resell/fill your place, a trip credit for your remaining balance (minus a $300 USD service fee) will be issued for use on another Amanda Delaforce Photography and Travel Pty Ltd trip which departs within 2 years of the cancellation date.
• If you cancel your spot less than 99 days prior to the start of a trip, no refund or credit will be issued for deposits that have been paid.

4. Force Majeure

• If our In-Country Providers cancel or if a Force Majeure Event occurs, meaning any act of God, war, terrorism, fire, flood or any other extreme weather conditions, loss of power, epidemics or pandemics, industrial disputes, slow-downs or other strike activities, riots or civil disturbances, acts of government, semi government or other authorities, inability to obtain any necessary license or consent and delays caused by sub-contractors, suppliers or other third parties (including telecommunications carriers), material shortages or other disruption to the trip beyond our control, Amanda Delaforce Photography and Travel Pty Ltd shall not be held responsible for matters outside of our control or any failure to deliver the trip.

5. Liability and obligation

• Amanda Delaforce Photography and Travel Pty Ltd takes no responsibility for loss, damage or injury arising from any shortfall, error or omission in the information passed to the customer during the course of the booking process or subsequent delivery of the product. The company takes no responsibility nor can it be held liable for loss, damage, or injury that occurs on a supplier’s or service provider’s premises or transport, or between two such premises.
• Participation in any of the Activities involves certain risks which may result in injury or death. This warning does not purport to describe or disclose all risks associated with participation of the Activities. There are a wide range of inherent risks when engaging in sports and particularly underwater sports; for example, with diving there is the risk of decompression sickness, embolism or other hyperbaric injury can occur that requires treatment in a recompression chamber. Open water scuba diving trips may be conducted at sites that are remote, either by time or distance, from emergency services or recompression facilities. Scuba diving and snorkeling tours will involve uncontrolled encounters with wild animals which bear the risk of stings, bites, and at the extreme end, more serious injury and death.
• Participants should be responsible and aware of animal behaviors and their own interactions, and choose to engage in these activities entirely at their own risk.
• We will not be liable to you in respect of any personal injury (including without limitation serious injury or death) that you may suffer or sustain directly or indirectly as a result of participating in the trip or the Activities. Nor shall we be liable to you in respect of any other losses arising as a result of any such personal injury (including without limitation loss of profit or earnings or other consequential losses). We will not be liable to you in respect of any of your personal property that is lost, stolen or damaged before, during or after a trip.
• Please ensure you understand our cancellation policy and agree to the booking and trip conditions prior to providing any deposits. By placing a booking with Amanda Delaforce Photography and Travel Pty Ltd, this implies that you accept these booking terms and conditions and our cancellation policy.

Trading as “Amanda Delaforce Travel and Photography Pty Ltd”